Yalla Jalsat Virtual Items Policy

Our Virtual Items Policy has been effective in Dec. 18, 2025

1. How you can get Coins and Diamonds

Purchases Methods

• In-app purchases: From time to time, We may offer Coins and Diamonds for purchases through the App Store, Google Play, or other application platforms (collectively "in-app purchases"). If you choose to make an in-app purchase, you will be prompted to enter details for your account with the mobile platform you are using (e.g., Apple, Android, etc.) ("your IAP Account"), and your IAP Account will be charged for the in-app purchase in accordance with the terms disclosed to you at the time of purchase as well as the general terms for in-app purchases that apply to your IAP Account. The price of the Coins and Diamonds will be displayed at the point of purchase. All charges and payments for Coins and Diamonds will be made in the currency specified at the point of purchase through the relevant payment mechanism. Currency exchange settlements, foreign transaction fees, and payment channel fees, if any, are based on your agreement with the applicable payment provider.
• You will be responsible for the payment of any Coins and Diamonds purchased by you. Once your purchase has been completed, your user account will be credited with Coins and Diamonds.
• Unless required by applicable laws in your jurisdiction, in any event, any order that has been completed is not refundable (no matter whether the virtual goods and virtual currency purchased have been used or not).
• If you live in the European Union, you have certain rights to withdraw from a purchase under the Consumer Rights Directive and its implementing legislation. However, if you purchase Coins and Diamonds, you acknowledge and agree that we start supplying the Coins and Diamonds to you promptly once the purchase is complete, and therefore, your right to cancel or withdraw from the agreement to purchase is lost at this point.

You can also collect Coins in the following ways:

• Initial Registration
• Winning Games
• Participating in Activities, such as Newcomer Rewards or Battle Pass events
• Signing In
• Matching League Ranks
• Any additional methods Yalla Jalsat may introduce in the future

You can also collect Diamonds in the following ways:

• Participating in Activities, such as Newcomer Rewards or Battle Pass events
• Hosting a Room
• Signing In
• Matching League Ranks
• Any additional methods Yalla Jalsat may introduce in the future

There is no obvious difference between the Coins and Diamonds collected or purchased by the users through the above methods; both can be used for the same services within Yalla Jalsat. However, because the Coins and Diamonds collected by users through the above methods are generated by the system and are NOT purchased by users, you agree that Yalla Jalsat has the absolute right to manage, regulate, control, modify and/or eliminate such Coins and Diamonds at its sole discretion. Yalla Jalsat will not be liable to you for exercising this right.

2. How you can use Golds and Diamonds

Golds can be used for the following purposes:

• Participating in games
• Making purchases in the store
• Sending stickers in the game
• Other existing or future uses as determined by Yalla Jalsat

Diamonds can be used for the following purposes:

• Using the Delay Function in games
• Purchasing skins for Cards, Stones, Bubbles, or Themes
• Purchasing the Battle Pass
• Sending stickers in the game
• Making purchases in the store
• Other existing or future uses as determined by Yalla Jalsat

Yalla Jalsat has the right to adjust the uses and usage rules of Coins and Diamonds from time to time.

The Coins in your account will be consumed because they are used.

Golds and Diamonds cannot be converted into or exchanged for cash, or be refunded or reimbursed by us for any reason.

Coins and Diamonds can only be used on Yalla Jalsat and as part of our services, and cannot be combined or used in conjunction with other promotions, coupons, discounts, or special offers, except those designated by us.

No Coins and Diamonds may be assigned or transferred to any other user of the services or third party except as otherwise expressly permitted by us in writing. The sale, barter, assignment, or another disposal of any Coins and Diamonds, other than by us, is expressly prohibited.

Accrued Coins and Diamonds shall not constitute property and will not allowed to be transferable in the following conditions: (a) upon death; (b) as part of a domestic relations matter; or (c) otherwise by operation of law.

Any Coins and Diamonds assigned, sold, or otherwise transferred without our prior wrote consent are void. Any user of the services who violates this term may have his or her account terminated by us, have Coins and Diamonds forfeited from his or her account, and/or be subject to liability for damages, litigation, and transaction costs.

All Coins and Diamonds of a user will expire automatically upon termination of his/her account for any reason.

We reserve the right to deduct Coins and Diamonds from your account if the user acquires them illegally or fraudulently.

You agree that we have the right to manage, regulate, control, modify and/or eliminate such Coins and Diamonds, when we have a valid reason to do so such as when we reasonably believe you have violated this Policy, you are in breach of any applicable law or regulation or for legal, security or technical reasons. We will have no liability to you based on our exercise of such right.

3. Special description

Virtual Items and subscription services require users to purchase from officially approved channels such as App Store/Google Play,

Handing over your account to others for operation, conducting private transactions with others, prohibited proxy recharge ( any purchase of Coins and Diamonds through unofficial channels, or entrusting accounts to others to recharge on their behalf are strictly forbidden. The common types of prohibited proxy recharges (including but not limited to, purchase and recharge from nonofficial third-party recharge platforms, private transactions with third parties, and provision of user accounts to log in and recharge from third-party devices) or malicious refunds after recharging are all violations of the platform rules. These actions will disrupt the normal management of the platform, and will also put users’ accounts and personal information at risk including but not limited to the leakage of users’ information, fraudulent use of credit cards, failure of recharge, and the malicious theft of accounts. Moreover, these types of recharge and/or refunds are mostly scams, which can easily cause property damage. Yalla Jalsat will always crack down on the aforementioned behaviors and maintain the right to pursue legal liabilities according to applicable law.

In response to the aforesaid violations, the platform has rights to take measures including but not limited to the following:

• Take back all the virtual currency and purchased items in the account suspected of proxy charging or malicious refund.
• Freeze all remaining virtual items in the account suspected of the malicious refund until the refund is canceled or the amount of refund is reimbursed in full.
• Time-limited or permanent ban on the account.
• We are not liable for any losses or damages caused by recharging on unofficial proxy recharge, malicious refunds, or account transactions.

You may cancel your account at any time, and Yalla Jalsat may terminate your account in accordance with the Terms. All the Coins and Diamonds in your account will be forfeited immediately upon the cancellation or termination of your account. There will be no refunds for any unused or unredeemed Coins and Diamonds. So we recommend that you use them before terminating your account.

If you have any problems with Coins or Diamonds, please give your feedback or report in Yalla Jalsat APP Support in Settings or email to [email protected] .

If you find any proxy recharge, malicious refunds, account transactions and other violations conducted by any user, please report it immediately in his/her profile in Yalla Jalsat APP.